Product details
Manufactured byCrestron
Product groupModules
DescriptionCrestron Electronics, Inc. SW-ROOMVW-ENT Remote Help Desk and Resource Management Software
DescriptionCrestron SW-ROOMVW-ENT Remote Help Desk and Resource Management Software.
OverviewCrestron RoomView® Express is the first and only real time, multi-user help desk software to deliver complete global network control of AV resources.RoomView® Express is simple to install on any PC and runs in a similar manner to a local application like Microsoft® Word or Excel®. Just double click the icon and RoomView immediately opens. The client provides a real-time Control and Network Operations Center for true helpdesk functionality.RoomView Express works seamlessly with all of the Crestron award-winning control systems and touchpanels to manage an entire network of AV devices and subsystems. With an efficient point and click interface, there's no need to deal with a confusing array of cluttered screens; from any PC on the LAN or WAN, RoomView Express offers a simple "at-a-glance" view of the entire control system network. No other professional AV help desk software can match the capability of RoomView Express to monitor hundreds of rooms, in real time, in a single view.RoomView allows administrators and support staff to manage AV resources, perform remote system diagnostics, track the usage of projector lamps, log network activity, and automate tasks through event scheduling. An ideal master controller, RoomView remotely locks out selected rooms to prevent unauthorized use of TVs, CD players, and other AV equipment. In fact, RoomView can track any Crestron-based function, including lights, audio levels, motion detection, temperature, and more. Interactive help desk capabilities allow users to send help requests from their touchpanel or Web browser. Support staff can send instant text messages to the touchpanel, alert e-mail contacts, and even launch e-Control®2 to control the room and its AV equipment.Imagine managing all the AV devices and Crestron-based functions throughout a facility with hundreds of rooms, allowing staff to log on and perform system tasks while limiting their access to restricted areas, and automatically sending e-mail alerts to any number of recipients based on their assigned status, all from any computer connection on the network. With built-in logging, report, and chart generation, organizations can quickly determine equipment and purchasing needs, user activity and room usage. Tasks that could typically take days to complete are reduced to a few mouse clicks with RoomView Express.
Manufacturer, product group, and supply
See who makes this product, where it belongs, and where available inventory may be listed.
Manufactured by
Crestron
View Crestron profile
Product group
Modules
Explore Modules Explore Resource Management Software Explore Remote Help Desks
Available from
Sourcing support available
Start a sourcing request